Thank you for shopping at uniWerks Design, LLC. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 30 calendar days to return an item from the date you received it. Please email (chris@uniwerksdesign.com) to arrange a return/refund. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a certain amount of days, depending on your card issuer's policies. Re-stocking Fee A re-stocking fee of 15% of the purchase price will normally apply. No fee will be applied if you were sent the wrong item or if the item you purchased is defective. Shipping You will be responsible for paying for your own shipping costs for returning your item, shipping costs are nonrefundable. Contact Us If you have any questions on how to return your item to us, contact us. chris@uniwerksdesign.com